:root{--green:#063b2a;--green2:#0f6f38;--soft:#f6fff8;--line:rgba(15,111,56,.12);--text:#10231c;--muted:#68756f;--danger:#b91c1c;--warn:#b45309;--ready:#0f766e;--success:#128c43}*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:linear-gradient(180deg,#f7fff9 0%,#fff8ec 100%);color:var(--text)}a{text-decoration:none;color:inherit}.pg-shell{width:min(480px,100%);min-height:100dvh;margin:0 auto;background:#f7fff9;position:relative;padding-bottom:calc(84px + env(safe-area-inset-bottom));box-shadow:0 0 0 1px rgba(15,111,56,.06),0 24px 80px rgba(0,0,0,.08)}.pg-header{position:sticky;top:0;z-index:20;background:rgba(6,59,42,.96);backdrop-filter:blur(18px);color:#fff;border-bottom-left-radius:22px;border-bottom-right-radius:22px;padding:12px 14px}.pg-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.pg-brand{display:flex;align-items:center;gap:10px;min-width:0}.pg-mark{width:42px;height:42px;border-radius:16px;background:linear-gradient(135deg,#1fac58,#064e3b);display:grid;place-items:center;font-weight:1000;color:#fff;box-shadow:0 10px 24px rgba(31,172,88,.25)}.pg-brand small{display:block;color:rgba(255,255,255,.62);font-weight:800;font-size:11px}.pg-brand strong{display:block;font-size:15px;line-height:1.1}.pg-icons{display:flex;gap:8px}.pg-icon{width:42px;height:42px;border:1px solid rgba(255,255,255,.14);border-radius:15px;background:rgba(255,255,255,.08);display:grid;place-items:center;color:#fff}.pg-icon svg,.pg-nav svg,.pg-action i svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.pg-content{padding:14px}.pg-hero{border-radius:24px;background:linear-gradient(135deg,#063b2a,#0f6f38);color:#fff;padding:18px;box-shadow:0 18px 46px rgba(6,59,42,.24);margin-bottom:14px}.pg-hero span{text-transform:uppercase;letter-spacing:.18em;font-size:10px;font-weight:1000;color:#b5efcf}.pg-hero h1{margin:6px 0 6px;font-size:26px;line-height:1;font-weight:1000}.pg-hero p{margin:0;color:rgba(255,255,255,.72);font-size:13px;line-height:1.45}.pg-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:14px;margin-bottom:12px;box-shadow:0 14px 34px rgba(15,95,60,.08);overflow:hidden}.pg-card.soft{background:linear-gradient(180deg,#fff,#f8fffb)}.pg-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px}.pg-title{display:flex;gap:10px;align-items:flex-start;min-width:0}.pg-dot{width:10px;height:10px;border-radius:50%;background:#1fac58;margin-top:6px;box-shadow:0 0 0 6px rgba(31,172,88,.1);flex:0 0 auto}.pg-title h2{margin:0;font-size:15px;font-weight:1000}.pg-title p{margin:2px 0 0;font-size:12px;color:var(--muted);line-height:1.35}.pg-btn,.pg-mini,.pg-primary,.pg-danger{border:0;border-radius:16px;font-weight:1000;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap}.pg-mini{padding:9px 12px;background:#f0fdf4;color:#0f6f38;border:1px solid #bbf7d0;font-size:12px}.pg-primary{padding:12px 14px;background:#0f6f38;color:#fff;box-shadow:0 12px 24px rgba(15,111,56,.18)}.pg-danger{padding:12px 14px;background:#fee2e2;color:#991b1b}.pg-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px}.pg-action{border:1px solid var(--line);border-radius:18px;background:#fff;padding:12px;display:flex;gap:10px;align-items:center;min-width:0}.pg-action i{width:38px;height:38px;border-radius:14px;background:#ecfdf5;color:#0f6f38;display:grid;place-items:center;flex:0 0 auto}.pg-action strong{display:block;font-size:13px;font-weight:1000}.pg-action small{display:block;font-size:11px;color:var(--muted);margin-top:1px;line-height:1.25}.pg-kpi{display:grid;grid-template-columns:1fr 1fr;gap:10px}.pg-kpi-card{border-radius:18px;background:#fff;border:1px solid var(--line);padding:12px;min-width:0}.pg-kpi-card span{font-size:11px;font-weight:900;color:var(--muted)}.pg-kpi-card strong{display:block;font-size:23px;margin-top:4px}.pg-list{display:grid;gap:10px}.pg-item{border:1px solid var(--line);border-radius:18px;background:#fff;padding:12px;display:grid;gap:8px}.pg-item-top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.pg-item strong{font-size:14px;overflow-wrap:anywhere}.pg-item small{display:block;color:var(--muted);font-size:11px;line-height:1.4;overflow-wrap:anywhere}.pg-meta{display:flex;flex-wrap:wrap;gap:6px}.pg-pill{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:5px 8px;font-size:11px;font-weight:1000;background:#f1f5f9;color:#475569}.pg-pill.warning{background:#fef3c7;color:#92400e}.pg-pill.process{background:#e0f2fe;color:#075985}.pg-pill.ready{background:#ccfbf1;color:#115e59}.pg-pill.success{background:#dcfce7;color:#166534}.pg-pill.danger{background:#fee2e2;color:#991b1b}.pg-item-actions{display:flex;gap:8px;flex-wrap:wrap}.pg-form{display:grid;gap:12px}.pg-field span{display:block;font-size:12px;color:#334155;font-weight:900;margin:0 0 6px}.pg-field input,.pg-field textarea,.pg-field select{width:100%;border:1px solid var(--line);border-radius:16px;padding:12px 13px;font-size:16px;outline:none;background:#fff}.pg-field textarea{resize:vertical;min-height:110px}.pg-table{width:100%;border-collapse:collapse;min-width:640px}.pg-table th,.pg-table td{text-align:left;padding:10px;border-bottom:1px solid var(--line);font-size:12px;vertical-align:top}.pg-table th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.08em}.pg-scroll{overflow-x:auto}.pg-nav{position:fixed;left:50%;bottom:0;transform:translateX(-50%);width:min(480px,100%);z-index:30;display:grid;grid-template-columns:repeat(4,1fr);gap:4px;padding:8px 10px calc(8px + env(safe-area-inset-bottom));background:rgba(255,255,255,.92);backdrop-filter:blur(18px);border-top:1px solid var(--line)}.pg-nav a{border-radius:16px;padding:8px 4px;display:grid;place-items:center;gap:3px;color:#64748b;font-size:10px;font-weight:900}.pg-nav a.active{background:#ecfdf5;color:#0f6f38}.pg-modal{position:fixed;inset:0;display:none;align-items:center;justify-content:center;background:rgba(15,23,42,.58);z-index:60;padding:14px}.pg-modal.show{display:flex}.pg-modal-card{width:min(440px,100%);max-height:86dvh;overflow:auto;background:#fff;border-radius:24px;padding:16px;box-shadow:0 30px 90px rgba(0,0,0,.28)}.pg-modal-head{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.pg-close{width:38px;height:38px;border:0;border-radius:14px;background:#f1f5f9;font-size:22px}.pg-media{display:grid;gap:10px}.pg-media img{width:100%;max-height:280px;object-fit:contain;background:#0f172a;border-radius:16px}.pg-empty{border:1px dashed var(--line);border-radius:18px;padding:18px;text-align:center;color:var(--muted);font-size:13px;font-weight:800}.pg-login{display:grid;place-items:center;min-height:100dvh;padding:20px}.pg-login-card{width:min(420px,100%);background:#fff;border-radius:28px;padding:22px;box-shadow:0 22px 70px rgba(6,59,42,.16);border:1px solid var(--line)}.pg-login-card h1{margin:10px 0 6px;font-size:28px}.pg-login-card p{margin:0 0 18px;color:var(--muted);line-height:1.45}@media(max-width:380px){.pg-actions,.pg-kpi{grid-template-columns:1fr}.pg-head{flex-direction:column}.pg-item-top{flex-direction:column}.pg-nav span{font-size:9px}}

/* ===== v27 Pengaduan UI repair: follow Gudang/Mitra APP anatomy ===== */
.pg-shell{background:#f6fff8}.pg-content{padding:14px 14px 104px}.pg-hero{position:relative;overflow:hidden}.pg-hero:after{content:'';position:absolute;right:-36px;top:-36px;width:118px;height:118px;border-radius:999px;background:rgba(255,255,255,.08)}
.pg-head{align-items:center}.pg-head .pg-title p{max-width:28ch}.pg-list{gap:12px}.pg-title h2{letter-spacing:-.01em}.pg-title p{overflow-wrap:anywhere}.pg-empty{display:grid;gap:4px;background:#fbfffd}.pg-empty strong{color:#163328}.pg-empty span{font-size:12px;color:var(--muted)}
.pg-order-card{border:1px solid rgba(15,111,56,.12);border-radius:20px;background:linear-gradient(180deg,#fff 0%,#fbfffd 100%);padding:12px;box-shadow:0 14px 34px rgba(15,95,60,.075);display:grid;gap:10px;min-width:0;overflow:hidden}.pg-order-card.warning{border-color:rgba(180,83,9,.18)}.pg-order-card.process{border-color:rgba(7,89,133,.16)}.pg-order-card.ready{border-color:rgba(15,118,110,.18)}.pg-order-card.success{border-color:rgba(22,101,52,.16)}.pg-order-card.danger{border-color:rgba(185,28,28,.18)}
.pg-order-main{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;min-width:0}.pg-order-copy{min-width:0;display:grid;gap:3px}.pg-order-line{display:flex;align-items:center;gap:7px;min-width:0}.pg-order-line strong{font-size:14px;font-weight:1000;letter-spacing:-.01em;line-height:1.16;overflow-wrap:anywhere}.pg-order-copy small{font-size:11px;line-height:1.35;color:var(--muted);overflow-wrap:anywhere}.pg-order-status{display:flex;justify-content:flex-end;flex:0 0 auto;max-width:44%}.pg-new{font-size:9px;text-transform:uppercase;letter-spacing:.08em;font-weight:1000;color:#fff;background:#1fac58;border-radius:999px;padding:3px 6px;animation:pgBlink 1.2s infinite}@keyframes pgBlink{0%,100%{opacity:1}50%{opacity:.38}}
.pg-status{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:6px 9px;font-size:10.5px;font-weight:1000;line-height:1;max-width:100%;white-space:normal;text-align:left}.pg-status-dot{width:7px;height:7px;border-radius:99px;background:currentColor;flex:0 0 auto}.pg-status.warning{background:#fef3c7;color:#92400e}.pg-status.process{background:#e0f2fe;color:#075985}.pg-status.ready{background:#ccfbf1;color:#115e59}.pg-status.success{background:#dcfce7;color:#166534}.pg-status.danger{background:#fee2e2;color:#991b1b}.pg-status.neutral{background:#f1f5f9;color:#475569}
.pg-flow-mini{display:flex;gap:4px;flex-wrap:wrap;margin-top:4px}.pg-flow-mini span{font-size:9.5px;font-weight:1000;color:#94a3b8;border:1px solid #e2e8f0;border-radius:999px;padding:3px 6px;background:#fff}.pg-flow-mini span.done{color:#0f6f38;border-color:#bbf7d0;background:#ecfdf5}.pg-flow-mini.rejected span.done{color:#991b1b;border-color:#fecaca;background:#fee2e2}
.pg-metric-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:7px}.pg-metric-strip>div{min-width:0;border:1px solid rgba(15,111,56,.1);border-radius:15px;padding:8px;background:#fff}.pg-metric-strip span{display:block;font-size:9.5px;color:#64748b;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pg-metric-strip strong{display:block;margin-top:2px;font-size:11.5px;font-weight:1000;color:#10231c;overflow-wrap:anywhere;line-height:1.15}.pg-order-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.pg-order-actions .pg-primary,.pg-order-actions .pg-mini,.pg-order-actions .pg-danger{padding:9px 11px;border-radius:14px;font-size:11.5px;min-height:38px}.pg-order-actions .pg-primary{background:#0f6f38}.pg-order-actions .pg-danger{background:#fff1f2;border:1px solid #fecdd3}.pg-order-actions .pg-mini{background:#f8fafc;border-color:#e2e8f0;color:#0f172a}
.pg-detail-stack{display:grid;gap:12px}.pg-detail-hero{border-radius:20px;padding:14px;color:#fff;background:linear-gradient(135deg,#063b2a,#0f6f38);display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.pg-detail-hero.warning{background:linear-gradient(135deg,#78350f,#b45309)}.pg-detail-hero.process{background:linear-gradient(135deg,#0c4a6e,#0284c7)}.pg-detail-hero.ready{background:linear-gradient(135deg,#115e59,#0f766e)}.pg-detail-hero.success{background:linear-gradient(135deg,#14532d,#16a34a)}.pg-detail-hero.danger{background:linear-gradient(135deg,#7f1d1d,#dc2626)}.pg-detail-hero small{display:block;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.12em;color:rgba(255,255,255,.72)}.pg-detail-hero h4{margin:5px 0 3px;font-size:17px;line-height:1.1;font-weight:1000;overflow-wrap:anywhere}.pg-detail-hero p{margin:0;font-size:11.5px;color:rgba(255,255,255,.78);overflow-wrap:anywhere}.pg-detail-hero .pg-status{background:rgba(255,255,255,.14);color:#fff;border:1px solid rgba(255,255,255,.14)}
.pg-detail-section{border:1px solid rgba(15,111,56,.1);border-radius:18px;background:#fff;padding:12px}.pg-detail-section h4{margin:0 0 10px;font-size:13px;font-weight:1000;color:#0f3f2d}.pg-info-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.pg-info-grid>div{min-width:0;border-radius:14px;background:#f8fafc;border:1px solid #eef2f7;padding:9px}.pg-info-grid span{display:block;font-size:10px;font-weight:900;color:#64748b}.pg-info-grid strong{display:block;margin-top:3px;font-size:12px;line-height:1.2;overflow-wrap:anywhere}.pg-info-row{display:grid;grid-template-columns:1fr auto;gap:3px 8px;align-items:start;padding:9px 0;border-bottom:1px solid rgba(15,111,56,.08)}.pg-info-row:last-child{border-bottom:0}.pg-info-row span{font-size:12px;font-weight:900;color:#334155}.pg-info-row strong{font-size:12px;font-weight:1000;color:#0f6f38;text-align:right}.pg-info-row small{grid-column:1/-1;font-size:10.8px;line-height:1.35;color:#64748b}.pg-note-box{border-radius:15px;background:#f8fafc;border:1px solid #eef2f7;padding:11px;font-size:12px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.pg-timeline{display:grid;gap:8px}.pg-timeline>div{display:grid;grid-template-columns:20px 1fr auto;gap:8px;align-items:center;min-width:0}.pg-timeline i{width:12px;height:12px;border-radius:50%;border:2px solid #cbd5e1;background:#fff}.pg-timeline div.done i{border-color:#1fac58;background:#1fac58;box-shadow:0 0 0 5px rgba(31,172,88,.1)}.pg-timeline span{font-size:12px;font-weight:900;overflow-wrap:anywhere}.pg-timeline strong{font-size:10.5px;color:#64748b;text-align:right;font-weight:800}.pg-media-grid{display:grid;grid-template-columns:1fr;gap:10px}.pg-media-grid a{display:grid;gap:6px;border:1px solid #e2e8f0;border-radius:16px;padding:8px;background:#f8fafc}.pg-media-grid small{font-size:11px;font-weight:1000;color:#334155}.pg-media-grid img{width:100%;max-height:310px;object-fit:contain;border-radius:12px;background:#0f172a}.pg-result{border-radius:18px;padding:14px;background:#f8fafc;border:1px solid #e2e8f0}.pg-result.success{background:#ecfdf5;border-color:#bbf7d0;color:#166534}.pg-result.error{background:#fef2f2;border-color:#fecaca;color:#991b1b}.pg-wa-preview{white-space:pre-wrap;font:inherit;border-radius:16px;background:#f8fafc;border:1px solid #e2e8f0;padding:12px;line-height:1.45;overflow-wrap:anywhere}
.pg-modal-card{padding:14px}.pg-modal-head small{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.12em;color:#64748b;font-weight:1000}.pg-modal-head h3{margin:2px 0 12px;font-size:17px;font-weight:1000}.pg-close{display:grid;place-items:center;color:#0f172a}.pg-primary,.pg-mini,.pg-danger{transition:transform .15s ease,box-shadow .15s ease}.pg-primary:active,.pg-mini:active,.pg-danger:active{transform:scale(.98)}
@media(max-width:420px){.pg-metric-strip{grid-template-columns:1fr 1fr}.pg-order-main{display:grid;grid-template-columns:1fr}.pg-order-status{max-width:100%;justify-content:flex-start}.pg-order-actions{justify-content:flex-start}.pg-info-grid{grid-template-columns:1fr}.pg-detail-hero{display:grid}.pg-timeline>div{grid-template-columns:18px 1fr}.pg-timeline strong{grid-column:2;text-align:left}.pg-nav span{font-size:9px}.pg-content{padding-left:12px;padding-right:12px}}


/* ===== v28 Riwayat Pengaduan + reset menyeluruh ===== */
.pg-nav{grid-template-columns:repeat(5,1fr)}
.pg-nav a{min-width:0}.pg-nav span{max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pg-reset-note{border:1px solid rgba(185,28,28,.12);background:#fff7f7;color:#7f1d1d;border-radius:16px;padding:11px 12px;font-size:12px;line-height:1.45;font-weight:800}.pg-reset-action{border-color:#fecaca!important;background:#fff7f7!important}.pg-reset-action i{background:#fee2e2!important;color:#991b1b!important}.pg-reset-action strong{color:#7f1d1d}.pg-danger[data-reset-pengaduan]{box-shadow:none;border:1px solid #fecaca}.pg-card .pg-danger[data-reset-pengaduan]{align-self:flex-start}@media(max-width:380px){.pg-nav{gap:2px;padding-left:6px;padding-right:6px}.pg-nav a{padding-left:2px;padding-right:2px}.pg-nav span{font-size:8px}}

/* ===== v33 Pengaduan login + PIN boxes ===== */
.pg-login-shell-v33{min-height:100dvh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(circle at 30% 0%,rgba(185,245,212,.24),transparent 38%),linear-gradient(160deg,#052e20,#0b6b49)}.pg-login-card-v33{position:relative;overflow:hidden;width:min(100%,390px);background:rgba(255,255,255,.96);border:1px solid rgba(255,255,255,.68);border-radius:32px;padding:22px;box-shadow:0 30px 80px rgba(0,0,0,.28)}.pg-login-card-v33:before{content:"";position:absolute;right:-54px;top:-72px;width:170px;height:170px;border-radius:50%;background:rgba(13,107,74,.12)}.pg-back-v33{position:relative;z-index:1;display:inline-flex;align-items:center;height:34px;border-radius:999px;background:#eef8f1;border:1px solid rgba(178,212,195,.84);padding:0 12px;color:#0b6b49;text-decoration:none;font-size:12px;font-weight:1000}.pg-eyebrow-v33{position:relative;z-index:1;color:#0b6b49;font-size:10px;text-transform:uppercase;font-weight:1000;letter-spacing:.08em;margin:12px 0 5px}.pg-login-card-v33 h1{position:relative;z-index:1;margin:0;font-size:32px;line-height:1;font-weight:1000;color:#0f2c20;letter-spacing:-.05em}.pg-copy-v33{position:relative;z-index:1;font-size:12px;line-height:1.45;font-weight:760;color:#64786f;margin:10px 0 18px}.pg-form-v33{position:relative;z-index:1}.pin-source{position:absolute!important;opacity:0!important;pointer-events:none!important;width:1px!important;height:1px!important}.pin-box-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:7px;margin-top:8px}.pin-box{width:100%;height:50px;border-radius:16px;border:1px solid rgba(178,212,195,.95);background:#fff;color:#063b2a;text-align:center;font-size:20px;font-weight:1000;outline:none;box-shadow:0 8px 18px rgba(6,59,42,.045)}.pin-box:focus{border-color:#0b6b49;box-shadow:0 0 0 4px rgba(11,107,73,.1)}.pin-box-grid.complete .pin-box{border-color:#86efac;background:#f0fdf4}@media(max-width:360px){.pin-box-grid{gap:5px}.pin-box{height:45px;border-radius:14px;font-size:18px}}

/* ===== v33 Scope tabs Mitra / Outlet + media video ===== */
.pg-scope-tabs{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:0 0 12px;background:#eaf8ef;border:1px solid rgba(15,111,56,.12);border-radius:22px;padding:7px;box-shadow:inset 0 1px 0 rgba(255,255,255,.72)}
.pg-scope-tabs button{border:0;border-radius:17px;background:transparent;color:#527266;padding:11px 10px;font-weight:1000;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;min-width:0}
.pg-scope-tabs button span{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pg-scope-tabs button b{min-width:24px;height:24px;border-radius:999px;background:rgba(255,255,255,.76);display:grid;place-items:center;font-size:11px;color:#0f6f38;border:1px solid rgba(15,111,56,.08)}
.pg-scope-tabs button.active{background:#0f6f38;color:#fff;box-shadow:0 12px 24px rgba(15,111,56,.2)}.pg-scope-tabs button.active b{background:rgba(255,255,255,.18);color:#fff;border-color:rgba(255,255,255,.18)}
.pg-source-badge{display:inline-flex;align-items:center;border-radius:999px;padding:4px 7px;font-size:10px;font-style:normal;font-weight:1000;margin-left:6px;vertical-align:middle}.pg-source-badge.mitra{background:#e0f2fe;color:#075985}.pg-source-badge.outlet{background:#fef3c7;color:#92400e}
.pg-media-grid video{width:100%;max-height:310px;border-radius:12px;background:#0f172a;display:block}.pg-empty strong{display:block;margin-bottom:3px}.pg-empty span{display:block;font-size:12px;line-height:1.35}
@media(max-width:360px){.pg-scope-tabs{gap:6px;padding:6px}.pg-scope-tabs button{padding:10px 8px}.pg-scope-tabs button span{font-size:12px}}